HOW TO ORDER
 


1
 Select the goods that you are interested in.
E-mail us about the total amount, including shipping charges prior to ordering (Arita Miniatures' prices incl. shipping charges to North America, Europe + the Middle East)
Duties and taxes might be incurred by Customs in your country and they must be paid by the buyer.
2 Choose the method of payment:
1) Visa & Master Card are accepted only THRU PAYPAL.
2) International Postal Money Order
3) Payment by Postal Giro is possible from some countries.
3 Please e-mail us :
1) Your order
2) Your name, shipping address, e-mail address, tel. no.
3) Payment method
4) Other requests if applicable.
4
 You will be notified of the total amount and payment instructions.
As soon as payment is confirmed, goods will be dispatched within 3 days unless otherwise notified.
In case of non insured delivery, the buyer must shoulder any financial responsibility should loss or damage occur.
5
 All our goods are guaranteed as genuine. If you are not satisfied with the goods  which you receive for any reason, return the goods to us at your expense within 8 days.
Only the value of the goods will be refunded. (Proper packing and shipping insurance are desirable.) *Arita miniatures can be sent by Airmail Small Packet.
In the case of any loss or damage to the products during transportation, we can arrange the replacement upon the completion of an insurance claim.



Our shop and office address (mailing address):

Yoshikawa Toki Co.
1-41-51 Araoi-cho, Choshi-shi,
Chiba, 288-0056 Japan

Shipping Method
EMS (Takes 4-5 days to World's major cities, insured.)
Arita Miniatures by IHEI are shipped by Airmail Small Packet and the shipping charges are included in the price. (For large orders please consult us for the Express Mail rate.)

* Ceramic products are heavy and you may be surprised at the high cost of shipping in comparison to the value of the goods. In order to compensate for this we aim to offer you high quality Japanese pottery at a competitive price and strive to give you the best possible service.

* Slight color variation may occur between the picture on your screen and the actual goods due to difference in computer setting as well as the quality of the original picture. We ask you for your co-operation and understanding on this matter.




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